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2-3 Day Delivery Service

Delivery T’s and C’s

(a) Any time or date named by FibreGrid for delivery is given and intended as an estimate only and FibreGrid shall not be liable to make goods any damage or loss whether arising directly or indirectly out of the delay in delivery.

(b) Generally all standard orders placed before 1pm are dispatched the same day, extra time may be needed for cut to size or bespoke items, please contact customer services on 01440 712722 for an indication of delivery if your order is time critical.

(c) Where a period is named for delivery and such period is not extended by mutual consent in writing or under the provisions of clause (c) hereof, the customer shall take delivery within that period.

(d) Deliveries may be wholly or partially suspended and the time of such suspension added to the original contract in the event of a stoppage, delay or interruption of work in the establishment of either FibreGrid or the customer during the delivery period as a result of strikes, lock-outs, trade disputes, breakdown, accident or any cause whatsoever beyond the control of FibreGrid or the customer respectively.

(e) In the event of an outbreak of hostilities (whether war is declared or not) in which the United Kingdom is involved, or in the event of National Emergency, or if FibreGrid's works should become either directly or indirectly so engaged on Government orders or orders under priority directions as to prevent or delay work on other orders, FibreGrid shall be entitled at any time, on notice to the customer, to make partial deliveries only or to determine the contract, without prejudice in any case to rights accrued in respect of deliveries already made.

(f) Unless otherwise agreed in writing between FibreGrid and the customer all goods supplied by FibreGrid are on an ex-works basis.

(g) No claim for damage in transit, shortage of delivery, or loss of goods will be entertained by FibreGrid, unless in the case of damage in transit or shortage of delivery, a separate notice in writing is given to the carrier concerned and to FibreGrid at the time of delivery and FibreGrid receives a complete claim in writing at its head office within three days of delivery, and in the case of loss of goods, FibreGrid and the carrier concerned receive, in the case of FibreGrid at its head office, a complete claim in writing made within fifteen days from date of despatch.